Following its split from Walmart, Tata Consultancy Services (TCS) has entered into a multi-year relationship with British retail giant Asda to support its digital transformation and IT model. Shares of TCS were down 0.7 percent from their previous close as of 12:52 p.m. on the BSE, trading at Rs 3,489 per share.
In order to facilitate Asda’s seamless and secure divestiture, improve customer experience, and foster innovation for market share growth and pricing leadership, the collaboration will make use of TCS’ cloud, AI, and security solutions.
TCS will integrate cloud-based ERP technologies, boosting supply chain, HR, warehousing, and e-commerce processes to build a new digital core for Asda. In order to enhance the customer and employee experience as well as operational resilience, they will also automate IT activities using the Machine FirstTM Delivery Model.
TCS will provide cutting-edge solutions to improve the experience for both employees and consumers, said Carl Dawson, Chief Digital and Technology Officer at Asda Stores.
To change their core retail operations, employee experience, supply chain, and open up prospects for new business models, we will harness the power of data and AI and deliver innovative, sector-leading retail technology solutions. We will assist them in developing a new, future-ready digital stack to support their development and transformation aspirations by leveraging TCS’ in-depth contextual expertise, next-generation retail technology solutions, and industry experience, said Abhijit Niyogi, Business Head, Retail – UK & Europe, TCS (Tata Consultancy Services).
Yorkshire-based Asda Stores, which was founded in 1949, has struggled financially over the years, including being purchased by Walmart in 1999 and then by British-Indian billionaires Mohsin and Zuber Issa in 2021. For its e-grocery business, Asda teamed up with Publicis Sapient in February of this year. According to Mohsin Issa, CEO of Asda Stores, TCS is now taking on a digital transformation role to aid Asda in realising its long-term growth objective.
Additionally, TCS has also stopped allowing some teams to work remotely. Starting on October 1, the firm will need some teams to work five days a week from the office. According to sources who spoke with TOI, the corporation has not yet adopted the five-day work from office policy. TCS hasn’t formally commented on the matter. TCS responded to Times of India’s inquiry over the custom of working a five-day week by stating, “As we are in the silent period, we will not be able to comment on your query.”
