Source: Entrackr
Bengaluru – After six consecutive quarters of profitability, digital health startup Practo is planning to scale up globally. Practo has begun a pilot in the US with 50–60 customers already on board.
In FY25 (2024–25), Practo reported its first full year of operating profit overall and is reporting EBITDA of ₹15 crores compared to an operating loss of ₹17 crores in the previous financial year. The revenue stood at ₹234 crores, and GMV (gross merchandise value) was steady at ₹3500 crores. Practo also finished the year with positive cash flow, indicating better control over finances.
The Bengaluru-based company has 50 million patients across over 640 cities in India. It has a network of about 5 lakh doctors. Practo’s primary business is Care Navigation, and it’s been growing consistently. Over the last three years, gross margins have grown at 30% a year in Care Navigation. The company’s overall profit margins went from 40% in FY24 to 46% in FY25.
FY22 Practo had a loss of ₹162 crore. By FY25, the company turned a profit of ₹15 crore, a 109% improvement in three years.
Practo Pipeline with Data and Results-Based Plan
Practo emphasizes artificial intelligence (AI) to enhance patient wellness and doctors’ experience. It uses over 40 million data points to create intelligent devices and usher in wellness solutions. The company is also measuring wellness results. Practo states that 78% of patients who made a telemedicine appointment said they got better in 3 weeks, and 80% of in-clinic patients said they got better. This includes patients who did not completely follow the treatment.
Expanding Internationally
The demand for Practo’s platform was enormous when it launched in the UAE in May 2025. Within weeks, it had reached 50,000 active monthly users and hit a ₹100 crore GMV annual run rate. Practo claims it is on course to reach 10% of Dubai’s population in volume of services offered.
Subsequently, Practo is piloting its platform in the US and aims to launch in Canada and Australia. It aims to double international revenues over the next few years while maintaining profitability.
What’s Next: Practo is also preparing for an IPO, but a date has yet to be set. With stable profits, international presence, and an emphasis on healthier outcomes using artificial intelligence (AI), the company intends to become a leading digital health provider globally.
