Source: Entrackr
Rifa AI, a startup specializing in voice automation technology, has secured $1.1million in pre-seed funding. Seaborne Capital led the funding round with additional support from NASSCOM and FalconX.
Rifa AI is funded through this effort to help grow its pre-seed fund and grow the operations in North America and continue to build its AI-powered enterprise call center platform. Rifa AI is also developing modular, scalable voice solutions that are regulatory compliant for industries such as insurance, health care and financial services.
Rifa AI was established in 2023 by IIT-Bombay graduates Sameer Fulzele and Shubham Khoker. Rifa AI builds voice agents that resemble human speech in an effort to help enterprises automate their customer service processes. Rifa AI utilizes advanced AI models, structured decision trees, policy-based workflows, and API integrations and can autonomously manage customer conversations in real-time.
They ensure that data integrity and security are maintained while meeting legal industry compliance standards, like HIPAA (Health Insurance Portability and Accountability Act) and TCPA (Telephone Consumer Protection Act).
“We’ve built for complexity from day one, and this funding will help extend our platform to more enterprise customers. Our focus is on scaling voice workflows in sectors where human involvement has traditionally been essential due to compliance challenges. As AI agents become mainstream, the real question is whether they work where it matters most in high-stakes environments,” said Sameer Fulzele, co-founder of Rifa AI.
As districts and other regulated areas look to automation, Rifa AI looks to bridge the gap between intelligent voice technology and the strict compliance needs the company offers enterprise-grade AI voice agents that take complex workflows and handle them responsibly. The company is working toward becoming a major player in voice-driven customer service.
Following its most recent financing round, Rifa AI is well-primed to further the growth of its innovation focused on the voice AI component of enterprise. Given the backing of several impressive investors, as well as the mission to be the leader in transforming enterprise customer service, Rifa AI is focused on expanding its presence in North America and perfecting its advanced voice automation products. As industries that carry high compliance workloads are looking to AI solutions to accelerate and maximize efficiencies, Rifa AI has a vision to deliver secure, scalable, human-like voice agents which should be of particular interest regarding enterprise future state communication solutions.
