
Have you ever wished your groceries could arrive while you’re still cooking dinner? That simple thought sparked an idea in the mind of Aadit Palicha, a 19-year-old who left college to build something revolutionary. He co-founded Zepto, an ultra-fast grocery delivery startup that promises to get your essentials to your doorstep in just 10 minutes. Today, Zepto stands as one of India’s fastest-growing startups, all driven by a bold vision and the power of technology.
In this article you will learn
- Who is Aadit Palicha, his journey and motivation
- How Zepto Story began from a simple WhatsApp experiment
- The important factors of the Zepto Business Model
- Challenges and achievements in their mission to create a successful startup
- The significance of Aadit as a representation of young talent in India’s startup ecosystem
Aadit Palicha Biography: From Curious Student to Founder
Aadit Palicha was born and raised in Mumbai. Growing up, he was known to build games or tools on his computer. His curiosity led him to Stanford University, where he studied computer science. But life had other plans for him. In 2020, the pandemic shut universities worldwide. Aadit returned to Mumbai, where he was frustrated with how long it took to have essential items (like vegetables or milk) delivered to his house. This was when he thought, What if you could have groceries delivered in ten minutes? This idea sparked the beginning of Zepto. Instead of going back to Stanford, he decided to drop out and focus entirely on his dream. It was certainly a brave decision, but also a decision that would shape his future.
The Zepto Startup Story: WhatsApp to Unicorn

Source: traffictail
The Zepto startup story started in the month of April in 2021. Aadit and his close friend, Kaivalya Vohra, started a small WhatsApp group, offering fast grocery delivery to their neighbors. The response was electric! People loved the speed and the convenience.
One month later, Aadit and Kaivalya formally announced their creation of Zepto, which would be based on “10-minute deliveries,” an ambitious goal they would achieve through a combination of great smart planning and technology.
They raised their first investment capital from several investors who shared their vision; as their order volume increased, so did their aspiration. Today Zepto is a unicorn valued at over $5 billion and operates in over 10 Indian cities.
Grasping Zepto Business Model
Zepto’s explosive growth is not by chance. It became a big name in grocery delivery because of a smart and simple business model. Aadit Palicha and his team combined technology and speed to build something that really works.
1. Dark Stores
Dark stores are small warehouses placed in high-density areas. They carry anywhere from 2,500 to 6,000 daily consumption products and are small enough that they can quickly be restocked. When you order a product, it is shipped from the nearest dark store, resulting in a much shorter shipping period.
2. AI and Data-Powered Demand Safety
Zepto uses data and AI to forecast local demand by analyzing local conditions, such as weather changes, traffic, time of day, and events. These forecasts allow for smarter demand planning in terms of minimizing waste and preventing stockouts.
3. Fast Delivery Fleet
The delivery fleet consists of small electric vehicles, bikes, and scooters to carry out delivery from the stores. A delivery driver can deliver many orders an hour, ensuring quick delivery.
4. Easy-to-Use Mobile App
A simple app allows users to order daily essentials easily, along with loyalty and subscription plans, which helps with retention.
5. No Advertisement, Only Orders
Zepto is not building its image on fancy advertisement. Instead, it relies on happy customers and a strong level of excitement; strong word of mouth is the best advertising and reflects pure satisfaction.
This combination of logistics, technology, hyper-local supply chains, and user experience forms the beautiful essence of the Zepto business model.
Zepto Success Story: Key Achievements

Source: siasat
The Zepto growth story is truly impressive — in just a short time, the company has achieved what many startups take years to reach. Here are some main achievements that show how big and successful Zepto has become:
- Valuation Crossed $5 Billion: Zepto was started in 2021, and within just over a year, it was valued at more than $1 billion, which made it a unicorn. By 2024-2025, Zepto’s value jumped past $5 billion. That’s a huge success. This high valuation shows that investors believe in Zepto’s model and future.
- 250+ Dark Stores Across India: Zepto’s biggest strength is its network of dark stores. In less than 3 years, Zepto has set up more than 250 dark stores across major cities like Mumbai, Delhi, Bangalore, Chennai, and Hyderabad. The large network helps Zepto because no matter where the customer lives. More stores mean faster service.
- Millions of Happy Customers: Zepto has gained millions of users across India who now depend on it for their daily needs. From vegetables and fruits to snacks and even cleaning supplies, people are ordering everything from Zepto. Many of these customers have completely stopped going to grocery stores because Zepto makes life easier.
- Growing Subscription Base: Zepto also introduced a subscription program where regular users can get free delivery and access to special discounts. This model works well because it keeps customers loyal.
What is unique about Zepto
Here’s what differentiates Zepto from other quick-commerce companies.
- Speed: Average delivery time is less than 10 mins.
- Coverage: The Target is residential areas where customers are awaiting.
- Zero friction: No advertising, no coupons, no hard upsells, basically just essentials delivered fast.
- Tech-driven: Zepto uses real-time information and AI to inform inventory and delivery decisions.
Challenges in Zepto’s Journey
Like any other fast-growing startup, Zepto has faced many challenges along the way. One challenge is the tough competition from other quick-delivery apps like Swiggy Instamart, Blinkit, and Dunzo. These companies are all competing for the same consumer spending, which is groceries and essentials delivered in a few minutes. Another challenge is managing a supply chain that involves dozens of local dark stores in every city. Proper inventory management is crucial in making sure every store is stocked well and every delivery happens as quickly and accurately as possible.
Aadit Palicha, Zepto’s co-founder, has publicly discussed all of these issues and believes in being upfront with challenges and is working hard to create a business that is fast and popular but also ethical and sustainable for the future.
Aadit Palicha: The Visionary Leader
As the CEO of Zepto, Aadit Palicha is very much part of the day-to-day working of the company. He also plays a part in making improvements to the app, ensuring the delivery systems are getting faster, and he listens closely to customer feedback. Adit believes in acting quickly; whenever there’s a new idea or change, he and his team will work quickly to test it, get feedback, retest it, and almost immediately after that, make improvements to the app. His number one focus is always on the customer, what they want and how Zepto can deliver it as quickly and easily as possible. Aadit has a strong belief that the technology should always lead the business. Although he has achieved a great deal at a young age, Aadit prefers to keep himself grounded and continue to solve real problems.
Impact on Indian Startup Ecosystem
Zepto’s rise shows what young founders can achieve in today’s world.
- Inspiring young founders: Aadit Palicha’s journey from leaving Stanford University to creating a billion-dollar startup has inspired many young entrepreneurs.
- Quick-commerce boom: Zepto led the way for 10-minute delivery in India and changed the delivery game.
- Product-first mentality: Zepto grew without advertising. They simply delivered a great service that customers loved and were reliable and fast.
- AI + logistics: The success of Zepto demonstrates the importance of integrating technology with logistics in the new-age delivery business.
Timeline: Aadit Palicha & Zepto
| Year | Milestone |
| 2020 | The pandemic starts; Aadit returns to his home in Mumbai. |
| 2021 | Zepto launches as a WhatsApp group; officially launches in April |
| 2021 | Series A funding raises at a $225 million valuation. |
| 2022 | Expands to multiple cities; tech stack matures and scales. |
| 2023 | Becomes a unicorn at a $5 billion valuation |
| 2024 | Operates 250+ dark stores in more than 10 cities |
| 2025 | Enhances loyalty programs and delivery network |
Conclusion:
The story of Aadit Palicha and Zepto is an example of building a big business from a simple idea and turning that into a sustainable business with technology and planning. The journey doesn’t end with significant success for Zepto. Moving forward the company plans to grow in several areas: reach new smaller cities, deliver a broader range of products, and leverage new AI and automation for speed and accuracy.
Aadit’s commitment is not limited to only speed, but speed with accuracy that serves people’s legitimate needs quickly and smoothly will be hard to replicate. For many young people in India who dream of starting something new, Aadit’s journey with Zepto serves as a reminder that age is irrelevant. What matters is having the right framework for success, commitment and focus, and the right use of technology. Zepto is not simply a startup company; it represents the reality that young entrepreneurs can step up and become transformative leaders of the future.
FAQs
1. Who is the founder of Zepto and what inspired him to start it?
Aadit Palicha, along with his childhood friend Kaivalya Vohra, started Zepto during the COVID-19 lockdown. When they came back to India from college, they noticed how hard it was to get groceries delivered on time. This small everyday problem made them think — “What if we could make grocery delivery super fast?” That’s how Zepto began.
2. How does Zepto deliver groceries in just 10 minutes?
Zepto works by keeping small warehouses (called dark stores) in busy neighborhoods. So, when someone places an order, the items come from the nearest store. They also use smart technology and a team of fast delivery riders to make sure your groceries reach your home in just 10 minutes. It’s like magic, but powered by planning!
3. What makes Zepto different from other delivery apps in India?
What makes Zepto special is how simple and fast it is. You won’t see flashy ads or confusing offers. Zepto just focuses on delivering what you need quickly and reliably. People love it because it saves time and doesn’t make you wait for basics like milk or vegetables.
4. Is Zepto the top choice for 10-minute grocery delivery in India?
Yes, Zepto has become one of the most trusted names for 10-minute grocery delivery in India. It’s already working in many big cities and has millions of happy customers. If you need something quickly, whether it’s fruits, snacks, or household items — Zepto is often the first choice.