WhatsApp Receives NPCI Approval to Expand Indian Payments Service to 100 Million Users

WhatsApp has repeatedly told the National Payments Corporation of India (NPCI) that there should be no limit on the number of people who can use its payments service in India, its largest market.

Previously, WhatsApp was only permitted to offer its payment service to 40 million Indian users.

The NPCI informed the company on Wednesday that it can increase the number of users to 100 million from the current 40 million, according to the sources.

Online transactions, lending, and e-wallet services have been rapidly expanding in India, owing to a government push to convert the country’s cash-loving merchants and consumers to digital payments.