Netflix’s Belief in the Importance of Dissenting Opinions in Decision Making

Netflix founder and chairman Reed Hastings recently revealed a key strategy that helped the streaming giant become a $240 billion company.

Hastings believes that encouraging employees to disagree with their managers and express doubts plays a vital role in a company’s long term success.

In his conversation with Tim Ferriss, Hastings discussed the concept of “farming for dissent”.

At Netflix, managers are asked to list three things they would do differently if they were in the top position.

Hastings also solicits honest ratings from dozens of executives on big decisions, ranging from +10 to -10.

This practice has helped Netflix avoid many mistakes over the years. Hastings shared that they did not receive enough critical feedback before launching the failed Qwickster rebranding in 2011.